Our client is an African fashion and lifestyle company building products, experiences and communities around African identity, culture and contemporary expression. The client enters its next stage of growth, the company is strengthening its commercial, e-commerce, operational, people-development, customer-experience and creative capabilities.

This role will scale client's online revenue across the client website, social-commerce channels, affiliate networks, online retailers and external e-commerce platforms. The manager will build and manage the people, partnerships and sales systems required to grow online conversion and revenue.

Key responsibilities

• Drive online sales across client's website and all approved digital sales channels.
• Develop and execute strategies for consistent online revenue growth.
• Recruit, manage and scale a productive affiliate-marketing network.
• Manage relationships with online retailers, social sellers and digital sales partners.
• Secure opportunities to list and sell client products on e-commerce platforms globally.
• Build partnerships with marketplaces, online stores and relevant digital channels.
• Manage online sales personnel and ensure enquiries are converted into completed orders.
• Track online revenue, conversion, customer behaviour and partner performance.
• Work closely with the Head of E-commerce and Growth Marketing to improve acquisition and conversion.
• Travel for partnership meetings, commercial opportunities and market development when required.
• Work closely with the Physical Expansion Sales Manager to achieve overall company sales targets.

Ideal candidate profile

• Mid-level sales, e-commerce, partnerships or business-development professional.
• Experience in online sales, affiliate marketing, marketplaces or digital commerce partnerships.
• Strong commercial judgement and relationship-development ability.
• Comfortable managing people, pipelines, targets and performance.
• Practical understanding of social commerce and digital customer acquisition.
• Leadership potential to grow into a future Head of Sales role.

Indicative performance measures

• Online revenue growth and target achievement.
• Affiliate-network recruitment, productivity and revenue.
• Number and value of online retailer, marketplace and e-commerce partnerships secured.
• Lead-to-sale conversion and follow-up performance.
• Growth in new and repeat online customers.