Our client is a premier, internationally recognized fashion brand rooted in African heritage and excellence. We represent a lifestyle of freedom, style, and cultural pride. As we continue to scale our footprint across Africa and the global market, we are looking for a high-level Business Operations Expert to serve as our Head of Operations.

This is a strategic leadership role for a professional who thrives at the intersection of manufacturing, retail logistics, and business scalability. You will be responsible for streamlining our end-to-end internal processes, from the factory floor to the global customer's doorstep, ensuring that our core values of Novelty, Accountability, Collaboration, Kinship, and Excellence are reflected in every operation.

Key Responsibilities:

• Strategic Operational Leadership: Direct the day-to-day operations of the business, aligning production schedules, inventory management, and distribution with the company's long-term growth goals.
• Supply Chain & Manufacturing Management: Oversee the manufacturing process (garments and accessories) to ensure optimal productivity, quality control, and cost-efficiency. Manage relationships with local and international vendors.
• Logistics & Fulfillment: Lead the logistics team to ensure seamless domestic and international shipping. Optimize the fulfillment process for both e-commerce and physical retail outlets.
• Financial Oversight & Optimization: Manage operational budgets, reduce overhead costs, and implement "lean" methodologies to maximize profitability without compromising on the brand's premium quality.
• Process Engineering: Design and implement robust Standard Operating Procedures (SOPs) across all departments to ensure the business can scale efficiently into new international markets.
• Team Performance & Culture: Lead, mentor, and hold department heads accountable. Foster a culture of excellence and high performance that aligns with our brand's "Tribe" philosophy.
• Data-Driven Decision Making: Utilize operational data and KPIs to identify bottlenecks, forecast stock needs, and provide actionable insights to the executive team.

Required Qualifications & Experience:

• Experience: Minimum of 6–8 years of experience in business operations, with at least 3 years in a senior leadership/management role.
• Industry Background: Experience in Fashion, FMCG, or Retail is highly preferred. Must understand the nuances of apparel manufacturing and global supply chains.
• Education: Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field. An MBA is an added advantage.
• Global Mindset: Proven experience managing international logistics and understanding the complexities of cross-border trade.
• Technical Proficiency: Strong command of ERP software, inventory management systems, and data analytics tools.

Core Competencies:

• Operational Excellence: A "builder" mindset with the ability to turn chaos into structured, repeatable processes.
• Commercial Acumen: Deep understanding of how operational efficiency directly impacts the bottom line and customer satisfaction.
• Leadership & Influence: Ability to manage diverse teams, from factory floor staff to creative professionals and external partners.
• Problem Solving: High agility and the ability to navigate the unique challenges of the Nigerian and African business landscape.